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The Benefits of Employee Engagement, by Ben Bander Abudawood

The Hiltonian by The Hiltonian
October 12, 2026
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When the pandemic arrived in 2020, organisations around the world moved almost overnight to working from home. Lockdowns and travel restrictions made remote work the safest option, but they also blurred the line between work and home life. Employees found themselves working, relaxing and living in the same space day after day, and for many, motivation and performance suffered. In this article, Ben Bander Abudawood explains why employee engagement deserves special attention, both during remote work and as organisations move to hybrid models.

Table of Contents

Toggle
  • What Is Employee Engagement?
  • Why It Matters
    • Better Performance
    • Retaining Top Talent
    • Wellbeing at Home and Work
  • Practical Ways to Boost Engagement
  • Preparing for Hybrid Work

What Is Employee Engagement?

Employee engagement describes how emotionally committed people are to their work and their organisation. It goes beyond simple job satisfaction. Engaged employees care about what they do, feel connected to the company’s goals and are motivated to go the extra mile.

Why It Matters

Better Performance

When people feel engaged, they tend to work more productively, make better decisions and contribute ideas. That benefits individuals, their teams and the organisation as a whole.

Retaining Top Talent

Employee expectations are constantly changing, and keeping high performers is harder than ever. A company with a clear engagement strategy has a better chance of holding on to its best people and attracting new talent.

Wellbeing at Home and Work

Engagement does not only affect the office. Research on work and wellbeing, including a study from Kansas State University cited by the author, suggests that employees who feel supported and involved at work also tend to report happier, healthier lives at home.

Practical Ways to Boost Engagement

  • Regular team meetings and town halls: keep everyone informed and connected, especially when teams are remote.
  • Supportive managers: leaders who listen and show understanding make a huge difference to morale.
  • Training and development: opportunities to build current skills and learn new ones show employees the company is investing in them.
  • Recognition: acknowledging good work, even in small ways, keeps motivation high.
  • Clear communication about change: explain decisions and invite feedback.

Preparing for Hybrid Work

As cities reopened and companies introduced hybrid working, employees faced another big change after a long period at home. Change can be stressful and can affect performance. Organisations that take time now to understand their employees’ needs, and plan engagement around them, will be better placed to keep people motivated through the transition.

For more insights from the author, visit Www.banderabudawood.com.

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